Professor Adam Gordon is Honorary Secretary of the British Geriatrics Society, a consultant geriatrician, and Honorary Associate Professor in the Medicine of Older People at Nottingham University Hospitals NHS Trust.
It can be tempting when faced with inadequate care for an older relative, to believe that all such care is inadequate. As someone who regularly advocates on behalf of older people with frailty, I know that I frequently feel let down by an NHS or long-term care sector that seems ill-equipped to care for older people. Lots of things can get in the way: cumbersome bureaucracy, lack of expertise and training, a culture that at times seems obsessed with diagnosis and cure at the expense of comfort and care, and at other times seem almost unduly pessimistic about prognosis. This often seems to take place without consideration of the individual choices of patients or their carers, as the system strives hard to stay afloat by maintaining “patient flow”.
There is, in the midst of this, a need to campaign, to educate and to proselytize. We need to share how bad it can get, as a cautionary tale. The work of the families of mid-Staffordshire and of Morecombe Bay has been essential. The work undertaken by Nicci Gerard and others as part of John’s Campaign, raising the profile of family carers on wards for older people, is something to which we should all be lending our support. The Panorama exposés on the sometimes scandalously poor quality of care in the long-term care sector are necessary. Yet if all we ever do is report the bad stuff, then we all – patients, families, carers and professionals in health and social care – might be left feeling bereft and believe that all is lost.
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