Dr Mark Temple is the Future Hospital Officer at the Royal College of Physicians (RCP), overseeing the implementation of the Future Hospital Programme. The aim of the programme is to take the recommendations of the Future Hospital Commission report from page to clinical practice. The BGS is a partner supporting this programme.
While being interviewed by BBC Radio 5 Live, recently, I was rendered speechless by an angry carer whose elderly mother had moved wards five times during an acute admission, one of which included a transfer to a different hospital site. This is indefensible.
Lack of continuity of care is the number one concern amongst physicians. Patients and carers express this as a lack of ‘joined-up’ care, characterised by multiple ward moves and general bewilderment about ‘who is in charge?’
The RCP’s Future Hospital Commission report identified that the frail older patient with multiple co-morbidities is now the NHS’ ‘core business’. Sadly, examples of these patients’ needs not being met by consistent standards of care, including continuity of care, are all too readily available.